Meet Saks Fifth Avenue's champion personal shopper, Marsha Miller.
When Saks Fifth Avenue made the decision to recruit Marsha Miller in 2003, the Fashion Show retailer did so with a keen understanding of the personal shopper’s razor-sharp knowledge of the Vegas market. Today, Miller’s clientele counts on her to fulfill a variety of wardrobe-related requests, which run the gamut from pulling pieces and arranging fitting sessions to choosing holiday gifts for friends and family. Despite her myriad responsibilities, Miller is still happy to dispense a bit of advice from her behind-the-scenes vantage point.
MOST EXTRAVAGANT REQUEST: “We’ve had husbands who have given their significant others carte blanche to shop the whole store, letting them buy whatever they wanted, no matter what it was or what the cost was. In those cases, we work one-on-one with the wives and husbands. Usually we work with families—husbands, wives, and children as they get older. We don’t discriminate.”
WORDS OF WISDOM: “Bring comfortable shoes; Las Vegas has become one of the places to shop in America. Every major retailer now has a presence here.”
TOP THREE WINTER MUST-HAVES: “Every woman in Vegas should have a great coat in a jewel tone, a beautiful scarf that can be worn in different ways, and a great pair of boots—also something in leather.”
THE BOTTOM LINE: “Shopping is a really personal experience, and if a customer isn’t comfortable, we realize they’re not going to shop here.”